What should I do if I'm having trouble logging into my account?Updated 7 months ago

If you're receiving an "incorrect password" message, try requesting a password reset. If you don’t receive the password reset email, it’s possible that you either don’t have an account or your account has expired, and you may need to sign up again. 

Don’t worry—any previous orders will still be accessible from your new account as long as you use the same email address linked to those orders. Your account and order history are all tied to your email address.