My shipping is delayedUpdated 6 months ago
We understand how frustrating it can be when a shipment is delayed. Occasionally, delays happen due to factors beyond our control, such as weather conditions, carrier issues, or high shipping volumes.
If your order hasn’t arrived by the expected delivery date, start by checking the tracking information included in your shipping confirmation email for any updates.
If you see no updates or if the delay is significant, you can also contact the shipping carrier directly with your tracking number for more detailed information. Of course, our Customer Experience team is always here to help as well. Please feel free to reach out, and we’ll do our best to assist you and keep your order on track.